
True story; I used to work in a store very much like the Sav-mart depicted in this movie. For a short period there, I worked in the One-Hour Photo Lab. I am therefore in a position to tell you that this movie, which is about so much more than developing photos, got a great many of the details correct.
Like Sy (Robin Williams), we too used to get to know many of our regular customers by name and even learned a little bit about them. Unlike him, however, we didn't pick a single family having marriage difficulties to focus upon, make, and keep an extra set of their photos. No, the only pictures we ever made extra sets of to keep, were the naked photos, usually from bachelor parties and the like. Also unlike Sy, we didn't take these pictures home with us and make a montage of snapshots that covered an entire wall. Nor did we become obsessed with them to the extent that when trouble loomed on their horizon, we never felt the need to personally interfere in their lives. And even if we had, it is doubtful that we would have ever taken it to the extremes that he does.
This story of the lonely photo clerk with the familial obsession is brilliantly filmed by director Mark Romanek in a highly stylized manner. Color and lighting are used to emphasize feelings and situations in both subtle and blatantly obvious ways, but never in a manner that interferes with the storyline. Robin Williams's character is presented as bland, white, washed out. The store where he works is a cold, empty, highly polished, fluorescent lit place. The family that he is obsessed with, the Yorkins, is shown in warm natural colors. These little effects enhance the movie without ever taking you out of the world created within it.
What really holds this movie together however, is the brilliant performance by Robin Williams. I usually try to avoid clichéd Movie Reviewer words like Intense, or Riveting, but in this case, both of those words are merited. This is not the Robin Williams you are used to seeing. This is no Patch Adams or Good Will Hunting, where he just tries to be sincere and serious. In this movie, he truly buries himself in the part. He ends up both sad and menacing at the same time. A truly Oscar-worthy performance.
It is his performance and the director's style, which brings this movie above itself. What could have been a simple thriller, or even worse, a long boring character study, is instead, an entertaining movie that will hopefully be remembered come award season, for Williams's performance at least.


















